Data Deletion
FrikaSocial — operated by Frikatek Technologies
Last updated: June 5, 2026
Your Right to Delete Your Data
You have the right to request deletion of all personal data that FrikaSocial holds about you, in line with the Tanzania Personal Data Protection Act, 2022.
This page explains how to request deletion and what gets removed.
How to Request Deletion
Option 1 — Email request (currently available)
Send an email to admin@frikasocial.online with:
- Subject line: "Data Deletion Request"
- The email address you used to sign up for FrikaSocial
- (Optional) The WhatsApp number associated with your account, if you used the bot
We will:
- Confirm your identity within 5 business days
- Complete the deletion within 30 days of confirmation
- Send you a final confirmation email when deletion is complete
Option 2 — In-app deletion (coming soon)
We are working on adding a self-service "Delete my account" button to the FrikaSocial dashboard. Until then, please use the email method above.
What Gets Deleted
When you request deletion, we permanently remove:
- Your account record (email, password hash, account ID)
- Your Instagram connection (OAuth access token, Instagram account ID)
- Your settings (business name, contact phone, brand voice, caption template, WhatsApp number)
- Your post history (scheduled posts, pending posts, conversation history)
- Any photos and videos still in temporary processing storage
- Any metadata or logs containing your personal information
What Is Not Deleted
A few things remain after deletion:
- Posts that have already been published to your Instagram account — these belong to Instagram and to you. To remove them, delete them on Instagram directly.
- Anonymized service logs that no longer contain personal data — these may be kept for system monitoring.
- Records we are legally required to keep (such as financial records for tax purposes, if you were a paying customer). These are kept only as long as required by law.
Deleting Your Instagram Connection Only
If you only want to disconnect Instagram (without deleting your FrikaSocial account), you can:
- Log in to FrikaSocial at frikasocial.online
- Go to your account settings
- Click "Disconnect Instagram"
Or, revoke FrikaSocial's access from your Instagram account directly:
- Go to accounts.instagram.com/security/apps_websites/
- Find FrikaSocial in the list
- Click Revoke
This stops us from posting to your Instagram, but keeps your FrikaSocial account active so you can reconnect later.
Timeframe
We process deletion requests within 30 days of identity confirmation, as required by the Tanzania Personal Data Protection Act, 2022.
Most requests are completed within 7 days.
Confirmation
Once deletion is complete, you will receive a confirmation email at the address you used to sign up. After deletion, that email address is no longer associated with FrikaSocial, and you would need to sign up again to use the service.
Questions
For questions about data deletion, contact us:
Frikatek Technologies
Mtoni, Temeke
Dar es Salaam, 15129
Tanzania
Email: admin@frikasocial.online
If you are not satisfied with our handling of your request, you may also contact the Tanzania Personal Data Protection Commission.